Buy more save more!
5% off for 2 items;
10% off for 3 items;
15% off for 4 or more items.
Discount applied automatically at checkout.
We ship from New York and Los Angeles.
Yes, every package shipped from us is discreet. There is no product or company information on the package.
Yes, you can cancel the order as long as its status is Processing, that means we have not shipped it yet, and a full refund will be issued to you. For orders status’s Shipping or Shipped, refund can be issued only after package returns to our warehouse. For more information please read this link.
We will send you email with the tracking information and tracking link after shipment, please check spam folder if you do not see it at inbox.
If a sex toy is in original packing, un-opened, you can apply return for it.
We do not accept packing-opened product for return or exchange.
If an item arriving damaged, you can get a replacement or refund.
For more information, please read this link.
In some areas USPS does not work efficiently, their tracking information shows the package “delivered”, but recipients claim they did not receive the package. If it unfortunately happens to you, please contact your local post office, the sooner the better, because it might still be fresh in the post person’s mind. Here is a good article showing how to solve this problem in the states: https://www.usglobalmail.com/usps-says-delivered-but-no-package/
Yes, the rose toy as well as other rose-shaped toys all come with a charger, you do not need to buy a separate charger. We have the chargers for sale because some customers lost their chargers, and they need to buy a new charger.